Privacy Policy
Effective Date: 28th Feb 2025
At Stonelab.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our stone surface cleaning services.
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Information We Collect
Personal Information: When you contact us or book a service, we may collect your name, email address, phone number, and address.
Payment Information: If you make a payment, your billing details will be processed securely through our payment provider.
Website Usage Data: We collect anonymous data about how you use our website, including IP addresses and browser types, to improve our services.
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How We Use Your Information
To provide and manage our stone surface cleaning services.
To respond to inquiries and customer support requests.
To process transactions securely.
To improve our website and services based on user feedback.
To send promotional offers (if you have opted in).
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Sharing Your Information
We do not sell or rent your personal information. We may share data with third-party service providers (e.g., payment processors, booking platforms) only to the extent necessary to provide our services. We may also disclose information if required by law.
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Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or loss.
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Your Rights
You can request access, correction, or deletion of your personal data.
You can opt out of marketing communications at any time.
You have the right to complain to a data protection authority if you believe your data is being misused.
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Cookies
Our website may use cookies to enhance user experience and track website performance. You can adjust your browser settings to refuse cookies if you prefer.
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Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Stonelab.co.uk 118 Portsmouth Rd, Cobham KT11 1HXE
mail: info@stonelab.co.uk
Phone: 01932 865475
We may update this Privacy Policy periodically. Please check this page for any changes.